FREE SHIPPING ON ALL U.S. ORDERS!

PRODUCTION TIME

WE MAKE A LOT OF OUR PRODUCTS MADE TO ORDER, WE TRY OUR BEST TO BE AS ECO FRIENDLY AS POSSIBLE AND NOT WASTING ANY FABRICS THAT ARE NOT NEEDED. Once your order has shipped you will receive a confirmation email containing USPS tracking information. 

MADE TO ORDER: 3-4 weeks for production and fulfillment (Unless specified ready to ship items - Please allow 2 - 3 days for dispatch.)  
READY-TO SHIP ITEMS: 2-3 days for fulfillment  

SHIPPING 

PLEASE ensure your delivery address is accurate and secure. WE ARE NOT RESPONSIBLE for items not received due to an incorrect or incomplete shipping address. Items marked as undeliverable due to an incorrect shipping address will be returned to us. If we receive the returned items, you will be responsible for paying a re-shipping fee. Thank you so much for your understanding.

For claims and issues with the delivery of your package please contact your local USPS customer service provider.

RETURNS

We accept returns for items that are in new, unworn, and resalable condition within 14 days from the delivery date of your order. To initiate a return, click here

Once a return label has been issued, the order must be brought to USPS within 14 days of being issued the return label.

If you received a defective or incorrect item, we apologize for the inconvenience and will provide you with a prepaid return shipping label. In this case, we will not charge you for any shipping costs.

Return Options:

  • Refund: Issued to the same form of payment used to make purchase.
  • Exchange: Exchange for another item ONLY IF ITEM IS IN STOCK. *Customers are responsible for the reshipment fee on all exchanged orders, even if the original purchase included free shipping.*

REFUNDS

Processing Time: Once your refund is approved, please allow 7 to 10 business days for the amount to be credited back to your original payment method. The exact timing may vary depending on your bank.

We reserve the right to refuse a return and refund for any items that are damaged, worn, or altered in any way. If we receive a returned item that cannot be resold, we will notify you and offer to return the item to you at your expense. If you choose not to have the item returned, we will dispose of it responsibly.
Examples of items that cannot be resold include:

  • Items with stains, tears, or rips

  • Items with a strong odor (e.g., smoke, perfume)

  • Items with missing tags or packaging

    FRAUD POLICY

    • Order Cancellation: We reserve the right to cancel any order that appears fraudulent based on our system's detection.
    • Verification: If you believe your order was mistakenly flagged as fraudulent, please contact our customer service to verify your information and resolve the issue.

    CHANGING SHIPPING ADDRESS

    SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

    AM I ABLE TO CANCEL MY ORDER?

    ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.

    HOW CAN I TRACK MY ORDER?

    ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION. 

      Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

      Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

      “Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™